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CASS Limited

Running a computer training and consultancy company

Computer and Software Services Limited (CASS) was founded in 1996 to provide tailored computer training services to City businesses. First located in Chislehurst, it later moved to a training centre in Sidcup where the range of services was expanded to include business skills training, consultancy, website design and marketing.

In 2002 I became a Director of the company along with my partners Allan Wilkins, Paul Wilkins and Scott Wilkins.

As well as handling the day-to-day running of the company, I ran website development courses and undertook consultancy projects for clients such as The Phiroz Mehta Trust.

The Directors of CASS in front of the company stand at a computer fair
The Directors of CASS in front of the company stand at a computer fair

Website

My design for the company website included a website design portfolio, summaries of our training courses, and information on the consultancy services that we offered:

The website homepage
The website homepage

Because courses were booked via the CASS Administration System (see below), visitors to the website could use the online Course Quoter to check the availability and cost of courses.

The four-step process asked visitors to choose a course, venue and date and then presented them with a summary including prices. They could then book the course by calling us, or have us ring them by entering their telephone number.

This was preferable to allowing them to book and pay online because we always liked to talk with clients to ensure that they had picked the course that best suited their needs.

Administration system

To organise and automate various aspects of the business, I created the CASS Administration System:

The administration system homepage
The administration system homepage

The system was accessible by staff from any location and allowed them to communicate with each other, book courses for clients, organise contact details, write letters, raise invoices, and keep track of hosting services.

Launched in 1997 • Redeveloped in August 2000 and July 2002 • Closed in 2005 • Primary technologies: ASP, VBScript, Microsoft Access